Cancellation Policy
At Coality technology, we recognize that there may be situations where you need to cancel your order, whether it’s for fashion items or electronics. Our Cancellation Policy is designed to offer clear and convenient guidance to ensure your satisfaction. Please review the following guidelines to help make your cancellation experience smooth and straightforward. If you need assistance or have any questions, our customer support team is always ready to help.
Cancellation Eligibility
While we strive to honor all cancellation requests, eligibility may depend on several factors:
Order Processing: Once your order has been processed or shipped, it may not be eligible for cancellation.
Custom or Personalized Items: Different criteria may apply to the cancellation of these items.
Promotional or Discounted Items: Special rules might be in place for canceling items purchased on promotion or with discounts.
To inquire about canceling your order or checking its status, please promptly contact our customer support team or review your order details in your account dashboard.
Cancellation Procedure
To initiate a cancellation:
Log into Your Account: Go to the 'Order History' section.
Select Your Order: Find the order you wish to cancel and click on 'Cancel.'
Follow the Instructions: Complete the cancellation process as instructed on the screen.
If you experience any issues during the cancellation process, our customer support team is here to assist you. Please note that orders must be canceled within the specified cancellation period before processing or shipment.
Legal Disclaimer
Digitalzbazaar reserves the right to modify our cancellation policy without prior notice to maintain clarity and compliance. While we strive for accuracy, we cannot guarantee that all information on our website is always current or error-free. All content, including cancellation policies, is provided for informational purposes only. We do not accept liability for any claims arising from the use of our website and services.
We reserve the right to cancel or reject any order that violates our terms of service, appears fraudulent, or raises any suspicions. In the event of discrepancies between information provided on our website and other communication channels, the website information will take precedence. By placing an order on our website, you agree to comply with our cancellation policy and terms of service.
For any questions or concerns regarding our cancellation policy or terms of service, please contact our customer support team. Your satisfaction is our priority, and we are committed to providing a positive shopping experience at Digitalzbazaar.
